In a nutshell--
I brought a watch in for a new battery to my local jewelry store. They didn't have to tools to replace the battery there, so they sent it to a watch repair person that they contract with to replace the battery.
My watch worked fine before the battery ran out, but when I picked it up at the jewelry store after the repairman changed the battery, it was completely messed up. So I brought it back and they sent it back to him, and he returned it saying it was unrepairable and there was nothing he could do.
I at least wanted to call him and ask what exactly the problem was. Seems to me that it got messed up when he put the new battery in.
However, the jewelry store outright refused to give me his name or any info. I find that odd that they wouldn't give me his name. I'm not looking to take him to small claims or anything--just want an explanation.
Question: Can the jewelry store withhold the name of their contractor who serviced my watch?
2007-01-13
05:32:33
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5 answers
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asked by
badsinger
2