I booked a room through them, paid with my VISA credit card, the card cleared by bank a day before the trip, got there and checked in. Then left when I came back at 11 that night I was told the MASTERCARD that Yahoo - Travelocity paid with was declined. I was locked out of my room for over 2 hours. FINALLY they sent another credit card to pay. I have complained but no one is willing to give me a credit for this, the only thing I have received is a 25.00 gift card through travelocity, like I would use them again EVER!! Of course it was at the Days Inn and I won't even begin to say how rude they were until they realized I was right and it wasn't my fault. My children and I had to wait until after 1:00 a.m. to get back to the room I had paid for. I was so upset and ashamed because through the evening when other people were checking in, the lady kept saying, your credit card was denied. I tried to explain, mine wasnt and even showed the email where I paid with a visa!!
2006-07-12
16:35:00
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5 answers
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asked by
Kathy M
2
in
Other - United States