I need to know if it would help to reinstall Windows to correct the problems: 1, Everything is very slow, but I can't scan the hard discs or defragment. Also, I can't copy and paste into a Word document. 2. Another problem is when I try to watch a web site video, it only runs for a few seconds, then stops until it downloads another few seconds. 3. The computer keeps freezing and I have to soft-boot.
If reinstalling Windows will help, will I lose my files and documents already saved into folders. Will I lose software downloads that I bought?
If not, and I do reinstall Windows 98, which I have now, should I do the download first and then delete the old one, or vice versa?
If I download Windows 2000 instead, will all my documents, etc., work all right?
I hope someone can help, as I'm sure that if I can use the computer maintenance programs, I could speed it up.
Also, my computer repairman doesn't like Norton and said to take it off. Does anyone have an alternative?
2007-02-10
06:49:18
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6 answers
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asked by
Edie B
2