I have an HP Pavilion a450y running XP service pack 2. Every time I try to shut the computer down, restart it, or put it to sleep, it freezes on the very last screen. It's a blue screen that says "Windows is shutting down".
The only way I can get it to do anything after that is to hold the power button down and then do a hard restart. It used to do this only occassionally. Now it does it every time.
Any ideas on how to troubleshoot or repair this? Someone suggested BIOS, but I updated that to no avail. Any other tricks, or good programs for helping me troubleshoot it?
2006-11-01
10:43:43
·
10 answers
·
asked by
Mark H
2