Ok, so we are a very small company, and a month ago, someone ordered services from us, which we kind of assumed it was fraud, because of the two things, it was from Vietnam and the credit card was from UK, and second, it was quite a large charge, totaling $1400.00. We did not charge the card at the time yet, because we suspected it was fraud, but weren’t sure yet.
So we call the bank, and they said they couldn’t give us any information on the card and that we can go ahead and charge it. We did, and yesterday we get a chargeback!?
Now all of this could be avoided if the bank actually picked up the phone and called the customer...I mean, the credit card was probably not used illegally just on our website…
Is there a way to get the chargeback back and even sue the bank for being so irresponsible with OUR money?
2007-12-08
07:55:54
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3 answers
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asked by
dexter
4