One of my family members had a debt of $6700 from 2004. She did not start paying on it until last year (Late 2006). She has paid about $1800 toward it since then, but here's the catch:
After pulling her credit report this week, it showed that this collection debt was actually closed in 2005 and has had a $0 balance since then.
I am interested in helping my family member get this money back from the collection agency, since the $1800 she paid to them was paid *after* the debt was already closed with a zero-balance and reported on her credit.
1) What would be the best way to approach the collection agency about getting this money back?
2) If they refuse to return the total of these payments, what could be the best course of action to further pursue the matter or convince them they must return the money?
Thanks to all of you, in advance, for any help & suggestions you can provide.
2007-12-31
06:48:58
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4 answers
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asked by
Stevo
1