My grandparents bought a Craftsman lawnmower around nine months ago. As usual, they bought the extended warranty so that the mower should be covered 'til 2009! Upon questioning, every representative of Sears said that everything is covered other than air filters, spark plugs, & blades.
However, when I was cutting my normal, grassy yard.. the lawn mower started vibrating a little harder than normal. I didn't think much of it, so I continued mowing for about another minute longer. But all of a sudden, the carburetor fell off... it didn't come unbolted, but the corner of the frame just snapped.
How does the thing just starts vibrating when I'm more than halfway through *nothing* but grass, breaking the metal frame apart. That's not right. So I take it to Sears, where they ship it off for almost two weeks to tell me I bent the blade, which caused the thin metal to snap. After asking my grandpa for $200 & he refused, they canceled the warranty & shipped it back.
What should I do?
2007-09-06
09:42:46
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17 answers
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asked by
rokkitmon
1
in
Maintenance & Repairs