I was involved in an accident a week ago where another person rear-ended me. My insurance says I can use my own insurance policy to get the car fixed, but I'll need to pay for the deductible myself. Otherwise, I can get the other party's insurance to take care of the cost, since it's clearly the other person's fault.
The other person's insurance company, though, is telling me they cannot begin the claim because they cannot contact the driver (it's been a week...) My car is already in the shop and I'd like to get it back asap.
Has anyone encountered anything like this before? How did it resolve at the end? In particular, I am wondering:
1) What if the other party's insurance keeps telling me that they cannot contact the driver?
2) Should I get my own insurance to fix the car, and my insurance company should contact the other person's insurance company on my behalf? Right now I am doing all legwork myself.
Thanks.
2006-11-24
11:11:51
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11 answers
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asked by
topcat
3