In August, I rented a trailer from the U-Haul store on Marginal Way. My mother had let me use her credit card to secure the transaction (you can’t rent one without a credit card, or so I was told). The contract was in my name only. I had the trailer for a day. I returned it, and the transaction was charged to my mother’s credit card (as previously arranged with my mother). My husband then rented a truck. The contract was in his name only. He had asked if they could secure the truck with the credit card previously used. They said, no, because the numbers are not kept on file. They stated that they would, in fact, secure the transaction with a cash deposit of $100. Had we known this from the beginning, we would have used cash for the trailer as well.
So we rented the truck, with the intention of only having it for a day. It turned out we need it for four. We called and explained this to the manager, and returned his calls when he called our cell phones, because he was not happy. I empathized, but I needed the truck to move. We brought the truck back on Friday, August 24, at 7:45 PM. The store was closed (the sign said it closed at 8:00), so we left the truck.
We had moved all of our stuff into storage, because we hadn’t yet closed on our house. When we finally did (four weeks later), my mother received a credit card statement. I had completely numbed it about paying U-haul, because I was so wrapped up in the house-buying process. U-Haul had charged her card $478.82 for the truck rental. I called the store, asked them to refund her card the charge, as they were not authorized to use her card for that transaction. I explained that, when this was done, I would pay for the transaction. The manager refused, told me I just needed to pay my bills, called me a liar. It was a lovely conversation.
Here is my question: The card was attached to the contract in my name. Did U-haul have the right to use that credit card to cover a contract in someone else’s name, regardless of our relationship? For all he knew, we could be divorcing. Does this amount to credit card fraud? And, do I have the right to ask them to refund my mother before I will pay a dime?
2007-10-25
05:29:42
·
5 answers
·
asked by
seevie8
2