I got a new credit card. I enter my banking account information online into their system. I start making payments online through their system. I'm getting "Return Check Fees". I think, "That's odd, I could have sworn I had the money in the bank." I get a second "Return Check Fee" when I KNOW I had money in the bank.
I finally realize out I had mis-entered my banking information! Now, I've got 2 return check fees, 2 late fees and 1 over the limit fee because they never got ANY of my payments. I finally pay the balance off in full but the 2nd Return Check Fee hit after I paid everything off and now I have a balance of $35. I called them and talked to them for 45 minutes but they wouldn't reverse ANY of the fees.
I explained to them the situation and hoped they would act in good faith and reverse just one the fees so I could have a $0 balance and close the account. They NEVER made an effort to check my bank information or contact me nor did I have to enter it twice to confirm
2007-01-19
05:51:08
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4 answers
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asked by
sander48
1