I have an account with Chase and it was at an APR of 17%. I went to their website and got their number, after waiting 15 min. I finally got a 'customer service representative'. I asked if they could lower my rate; I was told to go on-line and use the 'contact us' feature, which only led me back to the phone number to call?! My next statement had an APR of 27%! This seems more like 'customer shaft' to me; is there anything I can do? My balance is almost $5,000 and I'll never get it paid off at 27%! I called to try to make my payments easier, being an honest person who wants to pay their debt, and this is how Chase reacts?
2007-01-01
11:15:32
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15 answers
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asked by
bfwh218
4