A series of pre-teen girls came into my work today, wishing to return a DVD. Two of my co-workers were behind the counter. The girls brought it up to the first person, we shall call her Sari. Sari has been working at the store for two weeks. She informed the girls that she would not be able to give them money, that she had to give them a gift card instead, as is store policy. She took the DVD from them and noticed that it was wrapped strangely, but assumed that it had been rewrapped in the store. It had one of our store's stickers on it. Sari scanned the barcode, but it didn't work. She tried about five times, before announcing to her co-worker, Kris, who has been there for two months, that "it was being retarded again", as she had already had trouble with the till freezing earlier in the day. Sari ran off to go finish doing inventory, and Kris tried to scan the DVD, only to have it not work again. He decided that he would just manually type in the amount and print them off a gift card
2007-02-04
17:53:03
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