ok so my laptop is a dell 6000, and just as a note, i didn't drop it or spill water on it.
i ran virus and spyware scans and removed 2 viruses (called trojan.vundo)
the keyboard does not work, but the touch pad does.
when you click on something with the cursor, it opens in another window when it normally wouldn't.
when you turn the laptop on with the power button, a diagnostic boot or "pre-boot system assessment build" runs on its own.
but when you turn it on using the media buttons (stop, pauses, play), the diagnostic boot doesn't run, and windows starts normally, but the keyboard still doesn't work.
thanks for any help in advance!
2006-08-12
11:53:07
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6 answers
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asked by
Anonymous
in
Laptops & Notebooks