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Hi, i am hopin someone here cud englighten me why my external DVD writer can't read VCD or CD anymore. It will only read DVD disk format. The model of my writer is DRW-3S163X (4KUS brand). Even if i have updated the frimware software to latest one from the net, still didnt solve the problem. Any advise is highly appreciated.

2006-08-12 14:15:30 · 2 answers · asked by silts 2 in Computers & Internet Hardware Add-ons

2 answers

Many combo drives use different lasers for reading and writing, both for CD's and DVD's. It sounds to me as though one of the lasers in your drive isn't performing as it should. You might try using the Device Manager to uninstall the drive, then reboot, and Windows should see the drive as new hardware and re-install the drivers for it. If this doesn't work, chances are the drive will need to be replaced. They do sell drive cleaning disks, and you might want to try that, but they generally don't work that well. Good luck.

2006-08-12 17:22:31 · answer #1 · answered by Jolly 7 · 0 0

Probably the read/write head capstans of your external DVD writer are decalibrated. There is no software that can recalibrate the head capstans,if it's under warranty you might be able to get it replaced.
The other common problem is with dirty laser lens,try to clean it with a cleaning kit.

2006-08-13 01:42:52 · answer #2 · answered by Kaz 2 · 0 0

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