I just started a new job about a month ago. There is a 90 day probation period. I'm in customer service, and I'm really starting to think it's not for me. There's so many things to keep straight, like the number of days the guarantees are good for, you're only supposed to speak on the phone for so long (which seems nearly impossible), and I keep asking the supervisor for help because I honestly can't think of what to do.
I study the info all the time, but still feel so confused. Also, we're responsible for convincing a certain percentage of people to keep the products, and I'm meeting it with the most popular product we do, but not with the others.
My new boss told me if I wasn't "fully trained" by this coming Friday they'd have to let me go. I need this job--for six months before this, I was unemployed, and can't afford to be out of work again.
I am despairing about this--I have never been fired from any job, and would be devestated if this happened.
2006-12-08
10:53:26
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8 answers
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asked by
curiogirl84
2