I've tried to purchase contact lenses online, from Clearly Contacts.ca.
The website was keep showing 'can't find products' when i clicked - so I phoned them.
This lady said the websites go wrong sometimes so she'll place the order instead for me.
And I have received the invoice e-mailed, rechecked the order, and made payments.
Today, I have received two packages.
One, what I have ordered and paid,
the otherone, some lenses with an invoice for those I have no idea.
I phoned them, explained what I've got.
They said it was ordered online and I have to pay for them.
I told them i have not received any notice or e-mail about this purchase, the lady on the phone that day did not tell me anything about the purchase,they didn't give any tracking # for this order.
I am not a good arguer. And I think they are using this.
Even I've explained everything, they say I'll still have to pay for shipping and handling if I return it.
What should I do?
I've done nothing wrong.
2007-10-11
16:27:16
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3 answers
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asked by
heeheehee
1
in
Other - Business & Finance