My Labtop is only 1 and a half years old. I got spyware on and got rid of it during the summer using Windows Defender. It was okay from then, but the problems got worse since the start of the school year. My computer started freezing. One day it will be slow, and would freeze, and the other it runs normally. On the days that it freezes and is slow, the computer won't shut down. A RUNDLL error pops up, and when it comes off, the desktop background will just stay on the screen. You can still move around the mouse arrow, but there is no way to shut down normally, because the background and the pointer(mouse arrow) in the only thing on the screen. The only way to shut it down is to hold down the button that shuts down the labtop. I scanned the computer for spyware using Windows Defender yesterday, and it says that no spyware is found. Please someone help!!!!!
2006-12-03
05:59:07
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7 answers
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asked by
liloc124
1