I am so annoyed with the whole affair of our car its not even a year old yet and we have been treated very badly by the insurance assesors and then the garage keeping us waiting.The cost of the repairs were over £7,000.We had to have all new carpets,engine,turbo,starter motor etc.It was only because we went in and actually complained last week that we have now got our car back.The garage has had our car since july 11th,we were actually caught in the flood on the 4th.We got the car back yesterday and went out in it and it still smells,when my husband collected it he said he found the mats in the boot,the insurance company wouldnt replace those apparently ,even though they are made to fit our car and were in place and sat in the stagnant water for god knows how long at the garage.My husband feels we cant do anything now we have accepted it back,I dont agree I think the way we have been treated has been awful and want to take the car back because the smell to me is awfull.Can we?
2007-10-09
17:35:41
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5 answers
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asked by
Big momma
2
in
Insurance & Registration