Don't confuse this with www.freecreditreport.com or www.annualcreditreport.com, these sites are reputable and it is the goal of creditreport.com to confuse you.
You have to sign up for their crediit monitoring to get your "free" report and credit score. That is pretty standard with the other 2 sites as well but the problem starts when you try to cancel, especially if you kept the service for any length of time after the free trial. They will do anything to try and retain you, they even have a retention department dedicated to doing just that. A call to cancel is worse than a trip to the dentist, then after you think you have cancelled, billing continues as usual.
They claim to have no information about confirmation numbers that they themselves gave you and they claim you never cancelled.
I have reported them to the BBB and everyone else I can think of, I urge anyone else who has dealt with this company to do the same.
These are my own personal experiences, do you have any?
2007-07-27
11:06:40
·
5 answers
·
asked by
Anonymous