Don't confuse this with www.freecreditreport.com or www.annualcreditreport.com, these sites are reputable and it is the goal of creditreport.com to confuse you.
You have to sign up for their crediit monitoring to get your "free" report and credit score. That is pretty standard with the other 2 sites as well but the problem starts when you try to cancel, especially if you kept the service for any length of time after the free trial. They will do anything to try and retain you, they even have a retention department dedicated to doing just that. A call to cancel is worse than a trip to the dentist, then after you think you have cancelled, billing continues as usual.
They claim to have no information about confirmation numbers that they themselves gave you and they claim you never cancelled.
I have reported them to the BBB and everyone else I can think of, I urge anyone else who has dealt with this company to do the same.
These are my own personal experiences, do you have any?
2007-07-27
11:06:40
·
5 answers
·
asked by
Anonymous
in
Business & Finance
➔ Credit
I want to make it clear that I understand that you can get your free report at http://www.annualcreditreport.com Everyone should do that and I advise that you get one from each agency(Trans Union, Equifax and Experian) every 4 months)
What I wanted from creditreport.com was the monitoring they said they offered because I had some problems with identity theft and wanted to be notified immediately to changes in my credit profile. What I did not want was the run around when I tried to cancel this. I can see how this company abused and attempted to bully me and I was fully aware of what I was signing up for, my concern is that it totally takes advantage of the unsuspecting just looking for a free report. A web search reveals the true nature of creditreport.com AKA Might Net Inc.
My advice, avoid them like an STD!
2007-07-27
11:22:11 ·
update #1