The very condensed version of the story is that the plumber came to fix my boiler, two weeks later it broke again, they spent 1.5 days at my house to try to solve the problem only to leave us two times with carbon monoxide emissions around 110 PPM (1-2 PPM is normal) After they left us with the boiler still broken, our local power company came over and within 5 minutes he had identified and fixed the problem. The plumber billed us $1000.
For whatever reason, I feel really guilty about this because he spent so much time at our house, but I can't justify paying him because he essentially caused the problem, did not fix the problem and left us with a furnace emitting very high levels of carbon monoxide. On top of it all, the guy from the power company came in and fixed the problem by replacing a missing piece of the pilot assembly within 5 mins.
Thoughts on the case? Why do I feel guilty?
PS He is very mad and probably going to sue us.
2007-04-26
18:22:36
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11 answers
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asked by
Johnny Johnny
2