The unit is 13 months old and sits in an open basement. Distanced far enough away from everything. It vents fine. Air flows freely through clean and otherwise not restricted intake vents. All else is fine. Correct natural gas pressure. The burner is new and operating as intended. The thermostat, also new, works fine. The only thing I'm looking to do is to increase air flow in. Any suggestions?
2007-04-26
14:39:25
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9 answers
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asked by
thomas
1
in
Home & Garden
➔ Maintenance & Repairs
Thank you Frosty. I should point out that the problem I'm having is that the flame is orange and does not sufficiently hit the water to the proper temperature. However, all else has been ruled out as the cause: low gas pressure, poor venting, bad thermostat, shower head too strong, in too tight a space, house sealed tight, burner bad, thermocoupler bad, dip tube failure, too cold outside, leaks elsewhere in house, hot and cold water inlets reversed, poor drafting, altitude. BTW, it's a GE, bought at Home Depot, manufactured by Rheem. Rheem offers no further help. They claim it is working OK based on four visits, yet the flame remains orange, and the water never stays sufficiently hot.
2007-04-26
15:47:19 ·
update #1