This is my third (and now last) VAIO I will ever own! The first two were AMAZING machines. This VAIO SZ Series is less than 1 year old! Traveled the least. Minor plastic crack on the side (was told by Sony they wouldn't fix that, they called it "normal wear and tear") now when I send it in to have the DEAD battery repaired and the DEAD cooling fan replaced, I am told they will not fix it, that it is OUT OF WARRANTY because of the cracked plastic! They kept the machine for three weeks and finally returned it to me UNREPAIRD!
Any help would be greatly appreciated! I seem to be at a dead end. They will not fix this machine, and it new cost me 2200$. I can buy another laptop, but that lets them not stand behind their warranty. I understand this is a "breach of warranty" and would like to know what I can do.
2007-10-04
12:18:55
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3 answers
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asked by
nolapoboy
1
in
Laptops & Notebooks