I have the record of all the checks that I mail to pay my bills. In addition, I carry a large balance on that card, and I have ALWAYS made the payments (double the minimum payment) on time. I thought i finally had paid it off, but then a bill came for $15; I didn't think much of it and mailed a check for $15. Next thing I know, I received another bill for $15 + late fee + my new APR (29.99% !). I called Chase, and after being given the run around, I was able to get in touch with a "manager", who was able to remove the late fee. They weren't, "unfortunately" able to do anything about the new APR, since "it is controlled by their computers". Is there anybody I can write to or speak to? I've had their card for several years, and NEVER been anywhere close to being late with a payment.
2006-08-09
04:06:30
·
4 answers
·
asked by
chuckynjwvu
2