By mistake when I took my diamond into be serviced, I noticed the next morning it was foggy. I took it back to the jeweler to show him and he noticed it too. He was not the one who serviced the ring, but one of his workers. He took his loop and studied the diamond, which he knew quite well from previous work done on my ring, and noticed that the corner of my 2 carat trillion had been chipped. He said he would make it perfect again, but I wouldnt have it for the holidays. He called me today and said the diamond could not be repaired back to its glory and that I needed to come in and sit down with him to decided what we need to do. What should i expect from him? I didnt buy the diamond from him, just the setting. I do have insurance on the diamond, should I contact my insurance agent? What about the sentimental value of my original diamond, doesnt that count? Help please!
p.s.
this is a high end one owner store.
2007-12-28
13:57:13
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8 answers
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asked by
cordellialynn
3
in
Law & Ethics