I took my 1999 Taurus to a Monroe Muffler Service Establishment after hearing a loud noise that sounded like a bad exhaust problem. He called me later stating there was a whole in the pipe that houses the catalytic converter and it would be 800.00 to fix it. He assured me this was the lowest price around and I should check with other places for pricing. So, I took his advice and took it to another muffler shop. After their inspection, there was a small weldable hole on the top of one of the pipes, but there was a much bigger problem. One of my spark plugs fell out of the back of the engine causing the noise, not the pipe that Monroe told had said. So, I've been driving the car around, after I was assured it was okay to by Monroe, until I had enought money to get it fixed. (I was planning on getting it fixed the end of the week.). Is there any liability there with Monroe? Why couldn't they discern the different noises? Either muffler or spark plug related? Help?
2007-02-07
07:13:35
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8 answers
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asked by
Lizzy
2
in
Law & Ethics