After using his computer for an hour or so (which is more random than at regular times), he encounters a clicking noise from inside his computer. This clicking noise is usually but not always followed by the Blue Screen of Death. Then he usually has to reboot and the problem goes away for a little while before it returns.
What we did: We opened the case and tried to find out where the clicking noises came from. They did not come from the fans since we saw them both operating normally. They seemed to be coming from the front of the computer where the disk reader and the CD Rom drive was, but we weren't sure. The clicking noise was usually followed by the screen freezing up, and then the BSOD. The BSOD message each time may have been different, but I'm not positive. We attempted to update his Windows and were at 24%, but the BSOD interrupted the update process (remember he has dialup so it was pretty slow)
2007-03-14
14:53:24
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3 answers
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asked by
Anonymous
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Other - Hardware