3 months back i purchased a hp pavilion dv1000 notebook.. due to some technical problems i sent my notebook to hp store.. i agree it was accidental mistake, and i was prepared to pay the service charge.. when i sent my notebook they didnt specify how to pay the service charge and later i paid the service charge, it was $698.. i clearly specified that speakers and keyboard arent working.. but when my notebook was repaired and was sent back to me, i noticed that the speakers and keyboard arent repaired.. in the customer receipt they specified that the keyboard has been replaced.. now when i asked the customer service , he said me to send my notebook back.. my work has been severely hampered and the basic problems werent soleved but the bill is $698.. can i file a case on hp?
2006-07-12
06:31:25
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5 answers
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asked by
northwest
2
in
Laptops & Notebooks