I rent a car with Enterprise on an almost weekly basis and have never been asked if I wanted insurance, they only presumed that I was covered elsewhere, but I wasn't unfortunately.
Then I had an accident and I called the guy I deal with regularly and the first thing he said to me was "I can't get a f#$n break!" And then went ahead and told me to call my credit card company for coverage and I said that I thought I was covered with you, but I wasn't because he presumed that my card covered me.
They even made an accident report without me to top that off.
I spoke to the Manager but he didn't seem like he wanted to help me so we ended our conversation.
After that, they sent me a letter asking me to pay.
I've written a letter to the District Manager but to no avail.
If they sent my file to collection agency while I am still disputing the case, how can that affect my credit rating and how can I avoid it?
2007-06-19
03:26:11
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4 answers
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asked by
Vivian B
1