Ok, I have a washington mutual card and my payment was due on May 8. I paid it on May 4. Then this morning, I get a phone call at 8:30. I work really late so I was sleeping. I jump out of bed, grab at the phone but still miss the call. It was from washington mutual and this is the message that they left.
"You're credit card payment is past due. We recieved your payment of $200.00 on May 4. You're account is now current."
WTF? My husband called them back to ask what was going on and the guy we got barely spoke english and told him that they had called us to tell us they recieved our payment. Why? Since when do they do that? I've never had a problem with this account and I used to be able to talk to an american when I called customer service.
And now, not 10 minutes ago they call me again and ask to speak to a person I have never heard of. When I told them woman she had the wrong number, she didn't understand me because her english isn't very good.
2007-05-15
12:43:50
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4 answers
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asked by
KF
2