Part of my job is to make calls to calls to department managers of Wal-Mart stores. As their vendor, I'm trying to obtain their feedback in regards to our product, inventory, problems, etc. However, the majority of my calls lack any real feedback. I have changed my approach in several different ways, and only a small percentage of the people I interact with will talk to me.
What amazes me is that the supposed managers I'm talking to do not exhibit the traits that come from a position. As a manager, it is up to him or her to put their best foot forward and set the example that the department should following. However, when a vendor is going straight to the person they can count on for information and all I get back are answers that are not very helpful, I'm starting to wonder if it's me or them.
Is there anything I can say or do that can help make future calls not a waste of everyone's time?
2006-11-09
15:23:19
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4 answers
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asked by
Anonymous
in
Careers & Employment