Services that you pay for are getting increasingly poor by the day.
I recently went to the ATM at my bank and used my debit card to withdraw a substancial amount of money. It was a lot 'casue I was paying bills that day and I like to pay with cash to the utilities, phone and groceries.
Well the atm debited my account but did not dispense the money.
That happened on a Friday. I went immediately into the bank and after a long (disappointing) conversation with the branch manager, I was told that all I could do ios file a dispute and that it was going to take at least 10 business days to get my money back "provided I was not defrauding the bank" (yes he actually said that!).
I was so angry with the treatment I received that on Monday I opened a new account at another bank, withdrew my savings, and made arrangements to transfer my loans too.
Now when I go into any business I expect courteous, attentive response to my patronage. If I don't get it I will contact the District manager.
2006-11-08
10:15:50
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3 answers
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asked by
Smurfetta
7
in
Personal Finance