I have tried for a year to gain satisfaction from a large corporation.
In small claims court the judge ruled that the company I filed suit against had to provide the service I requested.
BUT......It took me a year of phone calls, certified letters, time, trouble, plus a day off work and the filing fee for court.
Why should I be out even one penny and the corporation jerked me around for a year didn't even have to pay for my filing fee?
How does the public hold them accountable? How is it that they can jerk paying customers around for a year? What should a citizen do to hold them accountable?
It makes me ill to think that companies can take your money and then treat paying customers poorly and get away with it.
Suggestions?
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2007-10-04
09:19:04
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7 answers
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Law & Ethics