I work for a nationally known utility like company as a customer service rep. Although I have nothing to do with what it is they are calling in for it is quite common for these folks to call ranting & raving over a loss of service or even a reduced level, a billing matter or problems with their own equipment or service not even supplied by us.
They remind me of overgrown version of a 3 year old throwing a tantrum on the floor kicking & screaming when they got the wrong color lollipop at the doctor's....
These genuis's cannot even think or have the common sense to realize no one wants to be berated espeically when they will normally try hard to help but not with a rude out of control *** on my ear yelling,cursing,demanding credits,supervisor, etc.
Also we have access right in front of us to all your personal data including ss#, name,address,tn,DOB,cc information, etc..
Do you really think it's a good idea to piss off someone who can pull your info?
Think about it...
2006-06-23
18:10:24
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13 answers
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asked by
nova
3
in
Etiquette