So I recently had a terriable experience with Vonage. After spending an hour on the phone with them, being transferred to five different departments, as well as five useless people -- I decided to stay. Still, my Vonage phone doesn't work and I can't set the thing up for the life of me. I follow the directions -- I talk to tech support and its a big no go!
So a week or two later I try and cancel again, since I keep paying for something that is not working. They won't let you quit. They try the redirecting me a hundred times and finally I cuss and say just terminate my service already -- charge me the friggin 40 dollar termination fee. Then he comes back and says they're going to charge me $90 on top. *Sigh* Needless to say -- I'm not happy.
I want to warn you all that Vonage has the worst customer service and they'll charge you too much money to cancel.
After googling Vonage, I read hundreds of complaints on the same thing -- plus their service is bad. I wish I had read these prior to ordering the stupid thing. Heed my warning -- do not get Vonage! It is not worth it -- trust me!
That's all!
Kiss my *** Vonage!
2007-03-14
08:37:31
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6 answers
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asked by
heids1419
1