I purchased a package deal which includes phone service, high speed internet access, and cablevision.
Yesterday, I woke up once again my phone service was out and so was my high speed internet. This is not the 1st time. My phone has been out at least 5 or 6 times in the last 11 months. I called and was put on hold for 45 minutes each time. I felt stupid sitting in my back yard on my cell phone trying to get ahold of someone from the company to fix my service and being on hold until my cell phone almost set my ear on fire. My cell phone only sends and recieves calls in the back yard, so thats why I was out there in the 30 MPH wind gusts in 40 degree temperatures waiting and waiting and waiting. I finally called someon to ask for new service and they answered! I told the lady if someone did not at least aknowldege me on the phone, I was going to cancel my service. She called them too and finally told me she left a service request on the computer.
Should I find a new provider?
2007-11-29
11:15:43
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4 answers
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asked by
happydawg
6