I recently subscribed to virgin cable, which meant closing my account with BT. 4 months before, I had subscribed to BT's talk 3 deal. I expected to pay a cancelation fee of 8 months @ £3.75 per month for the talk 3 deal, but BT insist I also pay 8 months line rental in addition, @ £11+ per month, yet I did not sign any contract to renew my line rental which I have had for 16 years. I asked to see a copy of the contract but BT claim they do not keep copies. After paying the same line rental for 16 years, I feel I am being ripped off, and the bill is currently in dispute. Nowhere in their paperwork can I find any reference to having to renew line rental when taking on their call packages e.g. talk 1, 2, or 3.
2007-08-12
10:42:14
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5 answers
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asked by
peter g
1