Could you please help, first of all my line is dead,that mean no dial tone,but i can still go on the internet.
I have done all that was asked of me of the bt web site, whilst checking my main socket it broke and im wondering where i can get a new main socket box from.
2007-08-17 01:01:35 · 10 answers · asked by Future Sailor 2 in Consumer Electronics ➔ Land Phones
No i have two phones they cant both be faulty!!
2007-08-17 01:50:42 · update #1
Hi ya, the best thing to do it get a master LJU from a DIY / maplin store, its very simple to do, but you can also ring BT if your prefer, please ensure when you install anew socket on the rear of teh LJU are 6 slots (IDC) please ensure you punch the wire home, this helps prevent noisy line, crackling calls, you cant buy the proper tool for about £6-8 from ebay, called a krone tool or similar, or a plastic one from a diy store as long as the line goes into slot 2 & 5, you cant go wrong! hope this helps.
2007-08-17 09:00:40 · answer #1 · answered by Neurotic_Fish 4 · 0⤊ 0⤋
You would be best to either try your phone or a neighbours to call BT at 150.....
because if you call them they will do a test on your line to see if there are any errors and proceed with a suitabe action from there....
Do you have one or more phones ? if more than one are they all faulty ? if not it could be the actual phone that's at fault.
Ps. it sounds like its just the phone that's faulty as the internet is still working....
2007-08-17 07:49:33 · answer #2 · answered by Roger 6 · 0⤊ 0⤋
Are we talking about the bt mains socket ?? if so you can now buy them from B&Q
but fitting thems a different matter
2007-08-17 02:27:09 · answer #3 · answered by Anonymous · 0⤊ 0⤋
Go back to BT tell them you've done all the things they've stated and see what they suggest. Try and keep a record/ print out so that as someone suggests something you've already tried you can read it out.
DIY stores sell approved sockets.
2007-08-18 01:11:18 · answer #4 · answered by Anonymous · 0⤊ 0⤋
It sounds as though they are doing maintainence work nearby.
Your local DIY shop or do it all/focus B&Q should sell main socket boxes(will be cheaper than buying one off BT).
xx
2007-08-17 01:04:28 · answer #5 · answered by Anonymous · 0⤊ 1⤋
Have you more than one phone? are they all hung up properly? A phone "off the hook" or faulty will cause just that problem. If you still have internet then the line is ok, or possibly there is a wire off at the exchange
2007-08-19 04:49:32 · answer #6 · answered by The original Peter G 7 · 0⤊ 0⤋
Call 150 from any BT landline
2007-08-17 02:23:48 · answer #7 · answered by Anonymous · 0⤊ 1⤋
you can only buy the master socket box from bt
2007-08-17 01:13:16 · answer #8 · answered by Anonymous · 0⤊ 1⤋
If you are still getting online do you not think your phone could be the problem?
2007-08-17 01:15:09 · answer #9 · answered by Anonymous · 1⤊ 1⤋
Thats just BT they suck, change your supplier
2007-08-17 01:12:02 · answer #10 · answered by wonderingstar 6 · 2⤊ 1⤋