I purchased and installed Norton Internet Security on my laptop. After installation I received error messages that some of my windows software had been changed and that my this could cause system errors. I contacted Norton and they did not know why this occured or how to fix, they said I needed to reinstall my Windows (XP). I have a Dell and did not find that I had ever received a start up disc from them that I could reload. I called Dell and told them what happened. They sent me a Windows XP disc. This is not a start up disc. I know that when you install start up disc that you received with a computer, that you will lose all your info, software, etc. that you have on your computer, because it puts the computer back to where it was when you received. However, if this is not a startup disc, will it do the same, or will all my files, software, etc. remain on the computer? I don't want to have to go thru saving all my files, etc. and reloading my software.
2007-10-03
03:25:59
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5 answers
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asked by
Birdlegs
5