Hi I can use ANY advice, you may have that may help my problem. I installed Windows Vista Home Premium
my computer is a Gateway MX6433.
I upgraded my ram to 1GB
to see if this would correct the problem but still no
The computer will give me the
"Logging off"
"Shutting Down"
screen
The screen will go blank, yet still lite up.
All indicator lights are on, and I have to hold down the power button to shut down.
I entered safe mode to see if the computer would shut down properly and it "SHUT DOWN WITH NO PROBLEMS"
I spoke with someone on gateways customer service line, and they said all they could tell me is to keep booting the computer in safe mode and use it like that
This is a NEW computer purchased in JANUARY of this year. There is no reason I sould keep use SAFE MODE!
I have no other problems with Vista it runs fine
It sleeps, hibernates, locks, and restarts
but it wont shut down.. please help.
2007-06-03
10:12:37
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10 answers
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asked by
Mariah Fan
2
in
Software