This Wednesday I called my bank's Credit Card department and asked if I made a transfer from my CC to my Checking (also with them) would there be any fee to do so. Their phone rep. said, "There'll be NO FEES as long as you do it on-line." I asked her TWICE, just to be sure, becuz I am TotallyDisabled and cannot afford any huge transfer fees !!! Well, while doing some on-line banking today I saw a huge FEE of $140.00 attached to my CC (M/C) as a FEE for that transfer !!! Being terribly upset, I phoned them & was told, "We do have fees & they can't be waived!" Well, I don't want it waived, I WANT IT REMOVED, as I was told by THEIR REP. that THERE'D BE "NO FEE" ! I asked to speak to a supervisor & was told that she'd get me 1,"but she won't waive the fee either"!!! I was then told they were too busy & I'd get a "call back w/i 24 hrs.So, I sent them an on-line written message informing them of the problem & pleading 4 them to DO THE RIGHT THING! WHAT ELSE CAN I DO if this fails? HELP
2007-06-29
11:25:08
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7 answers
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asked by
BARBIE
5