Two people walk into their offices looking for a job. Both apply to work at their credit card call center. The job is both customer service, and up selling products like balance transfers. Who would you hire if only able choose one person?
person 1: 52 year old salesman who has done outside sales his whole life. He has recently decided he wants a more stable enviornment and welcomes the $30k salary. This person has little computer experience.
person 2: A recent college graduate, spent last 4 years working in different retail stores (while in school), and uses this to argue he has sales experience. This person has also expressed interest in moving up within the company. They also have ample computer skills.
based on these facts who would you hire for the job? Why?
what if i told you person 1 was hired over person 2, and person 1 quits 2 weeks later after not being able to learn the computer system. Would this change your future hiring practices?
2007-03-05
04:21:47
·
4 answers
·
asked by
nigel
3