I sold a new laptop on ebay. Buyer declined to have the item insured. When he received it he claims that the screen was broken. I dont know if he broke it or USPS broke it. I told buyer that I couldn’t refund his money since he declined to have the item insured. He opened a Paypal Dispute case.
It is now day 38. Paypal has decided that I have to refund his money. However, Paypal has not contacted me at all during their investigation. They have not returned my calls or bothered to gather facts from my side.
I have a negative balance on my account. My credit card on file expired, so I'm ok there.
I didnt scam anyone, I have a good track record with eBay and Paypal. If anything the buyer may be committing fraud, but it seems like paypal already made their decision.
What can I do? Any help would be very much appreciate. Thank You.
2006-10-28
23:37:19
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5 answers
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asked by
zugzugg
1
in
Other - Business & Finance