Changed back to british gas earlier in the year..firstly no one came to reset our meters, so we had two gas cards, one after the other and neither worked although we had purchased £5 credit on each. This has never been refunded.
Today I credited my electricity key with £15 which the meter would not accept (error d4).
Contacted customer care and waited over an hour and a half for an operator to become free explained we are away as from Mon
we were told nothing could be done until we are down to less than 50p emergency at which point an engineer will come and give us £10 credit.A new key and a refund of the £15 should arrive next week..whilst we are away.
utter crap!
2006-09-29
05:45:58
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13 answers
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asked by
lovelylesley7
1