I bought a direct-vent wall furnace from Home Depot online. I've been trying to return it for over a month because the gas company would not approve it. I have tried everything I can think of to speed this up. I have called 6 times in the last 33 days & every time I call I get a different story about their policy and how long it will take to get a shipping label in mail, or to get a phone call from the trucking company that's going to pick it up.
They are really giving me the run-around on this.
And no, I can not take it to a Home Depot store, I've asked that a few times, and they can not e-mail a shipping label for me to print out.
Any suggestions on how I can handle this matter? Is there any place I can call to report them? I have even told them that I am disabled and this huge box is in my way & I keep almost falling bumping into it (that is not a lie).
Any help would be appreciated.
I couldn't find a category to put this in, hopes it's ok in this one.
2006-11-07
09:03:08
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10 answers
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asked by
Anonymous