HELP ME IF YOU CAN! In July 06 we went to Circuit City and puchased a plasma tv, along with a mount, installation, and a Direct TV HD DVR. We purchased all of these items together in order to receive an instant rebate. The sales rep at Circuit City informed us that the Direct TV HD DVR would not allow us to view our local channels in HD because of a software conflict with TIVO, but Direct TV was working on a new HD DVR without TIVO that would be available in a few months, and that since we were purchasing this one, we would automatically recieve the new HD DVR that does show our local channels, and that we would not have to pay for it since we were outright buying this DVR. December came along and we received no new DVR. We called Direct TV, who offerred to sell us the new DVR for $299, but said they do not do free upgrades. I contacted Circuit City and asked them to honor what the sales person told us, and they told us to contact Direct TV. What should we DO????
2007-01-31
06:03:36
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3 answers
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asked by
Sabrina B
1