My partner and I went for a meal, the food was gritty, lettuce unwashed, bacon not cooked well enough, it was contrary to what was advertised. I took the food back and explained the problem, was told it would be sorted. However it came back exactly the same, it had just been transferred onto a different plate. Plus there was a long blonde hair in the food, to which the waitress acknowledged ownership. I had had enough and said I wanted a full refund, my appetite had vanished. I was utterly astonished when I was told that I couldnt have a refund, as we had eaten some of the "stock"!!!!! I am certain that I was entitled to my money back at the very least. Does anyone know if I have a legal right to a full refund?
2007-07-16
18:52:42
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22 answers
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asked by
dado35
1
in
Fast Food