I purchased a new Dell a week ago, got it 2 days ago, set it up and went through the usual start-up/set-up stuff, it went into the automatic updates for windows, restarted and wham, already screwed up. I got it to start up in safe mode and everything seemed fine so restarted in normal mode, no go, operating system missing. It has the new Vista, unfortunately. Called Dell and went through all the stupid automated responses, i really hate those, finally got a technician, who had me do some tests on the hard drive, which was a slow process so he said he would call back. Ended up 2 hrs later me calling them back, same ordeal, this tech didn't have a clue, pcrestore doesnt work, so just reinstalled the vista program, left it at that til the next day, called back, going nuts, different tech, same stupidity, no pcrestore, no antivirus program i paid for, gave me a number to call for that, told me I wouldn't have pcrestore anymore, gees, thanks alot. $1500 for this?!?! Any thoughts?
2007-02-01
15:04:41
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2 answers
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asked by
Anonymous