I have a client that has been coming to my cafe for years. He is totally aggressive and impolite to me and my staff. He is in a class of his own, he manages to push things beyond any reasonable levels. There are too many examples to give, but I don’t think examples are necessary for you to help me with my question.
My question is, how can I deal with him? I can’t tell him not to come anymore, because I’m worried that this will just cause him to flip out and set up a continuous sate of anger against us. I can’t explain to him that his behavior is wrong, as I have already tried and according to him, we are the rude ones. To top it off, he is Arab, and he seems to be playing up the stereo type that people tend to have against arabs. His anger for us seems disproportionate to anything we’ve ever done to him. Which just for the record, we’ve never done anything to him. I don’t know how to handles this and it causes me a lot of worry.
2006-10-05
04:37:04
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11 answers
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asked by
cafeplanete
2
in
Other - Family & Relationships