:or deleted or quaranteened. when I push any of these options, it say it failed.
After I ran a scan the same generic downloader z trojan was found that listed the file path (c/documents,etc) ,but it says this file cannot be found.
The original popup has the file and the file path, trogan name, and status (when I tried to quarantined status changed from cannot be cleaned to quarantine failed.
Please tell me what to do and also answer the following questions (I am new to computers..this one is only 5 days old..can't take it back as mail ordered.
I. It keeps saying to verify the file is not write protected, what does that mean?
2. I guess it won't help to verify -though- if it won't delete, quarantine, or clean it, will it?
2006-09-13
00:21:59
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10 answers
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asked by
janie
7
in
Security